Shipping policy
!Attention! Christmas shipping cut off date has passed. We cannot guarantee that your gifts will arrive by the 25th.
Each item is made to order which means our processing times might take a little longer than what you're used to and we use standard shipping. Thank you!
Dear customers, thank you for shopping at Nina's! We create eye-catching designs and original graphics that are hand-drawn by Nina and only available in our funky little shop. All of our products are handmade to order, ensuring high-quality prints and embroidery with every purchase. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful and eco friendly purchasing decisions!
All orders are usually processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping
Shipping times and charges for your order will be calculated and displayed at checkout.
Shirts
| Destination Country | Single Product | Additional Product |
|---|---|---|
| USA | $4.69 | +$2.20 |
| Europe | $4.79 | +$1.45 |
| UK | $4.59 | +$1.50 |
| EFTA States | $9.99 | +$1.10 |
| Canada | $8.29 | +$1.95 |
| Australia / New Zealand | $7.19 | +$1.30 |
| Japan | $4.39 | +$1.50 |
| Brazil | $4.49 | +$2.50 |
| Worldwide | $11.99 | +$6.00 |
Hats, Bags
| Destination Country | Single Product | Additional Product |
|---|---|---|
| USA | $3.99 | +$2.00 |
| Europe | $4.59 | +$1.45 |
| UK | $4.39 | +$1.50 |
| EFTA States | $9.99 | +$1.10 |
| Canada | $6.99 | +$1.95 |
| Australia / New Zealand | $7.19 | +$1.30 |
| Japan | $4.39 | +$1.50 |
| Brazil | $4.49 | +$2.50 |
| Worldwide | $11.99 | +$6.00 |
Sweatshirts, Hoodies, Jackets
| Destination Country |
Single Product |
Additional Product |
|---|---|---|
| USA | $8.49 | +$2.50 |
| Europe | $6.99 | +$2.40 |
| UK | $6.99 | +$2.40 |
| EFTA States | $10.99 | +$2.20 |
| Canada | $10.19 | +$2.35 |
| Australia / New Zealand | $11.29 | +$2.05 |
| Japan | $6.99 | +$2.40 |
| Brazil | $5.99 | +$3.00 |
| Worldwide | $16.99 | +$8.00 |
Nina's Funky Thrift Shop
Currently, our thrifted items are only available for shipping within the United States. Shipping cost is $4 per garment.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ninanush is not responsible for these charges if they are applied and are your responsibility as the customer.
Processing and delivery times:
All orders are usually processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delivery time for all orders takes between 2-30 days worldwide depending on the destination country.
Delivery Times (business days)
| Destination Country | Basic Shirts & Tops | Organic Shirts & Tops | Hats & Bags | All Other Products |
| USA | 2-9 |
14-17 | 2-9 | 2-9 |
| Europe | 2-9 | 2-9 | 2-30 | 2-30 |
| UK | 2-9 | 2-9 | 2-30 | 2-30 |
| EFTA States | 9-18 | 9-18 | 2-30 | 2-30 |
| Canada | 2-9 | 2-30 | 2-30 | 2-30 |
| Australia | 7-10 | 2-30 | 2-30 | 2-30 |
| New Zealand | 13-16 | 2-30 | 2-30 | 2-30 |
| Japan | 4-9 | 14-16 | 2-30 | 2-30 |
| Brazil | 11 | 14-29 | 2-30 | 2-30 |
| Worldwide | 2-30 | 2-30 | 2-30 | 2-30 |
Contact us with any questions regarding shipping for a specific product.
Delivery times are estimated and might differ based on the amount of orders to proceed.
Order processing times are separate from the shipping times at checkout.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Refunds, returns, and exchanges
For more information visit our returns and refunds policy: https://ninanush.com/policies/refund-policy
In the event that your order arrives damaged in any way, please email us as soon as possible at shop@ninanush.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at shop@ninanush.com